Virtual visits the way to go for Creston residents without doctors

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To the Editor:

My husband and I now find ourselves without a family doctor. Visits for prescription refills, routine blood work, ECGs, colon cancer screening, X-rays or a referral to a specialist must be done by a visit to the emergency room. The doctors at Medeo can do all of the above without you leaving the comfort of your home.

My husband recently needed a renewal of a standing order for blood work and waited in the emergency room for over three hours, and then left in frustration without seeing anyone. We heard of a company called Medeo on CTV Vancouver and decided to check it out.

If you are computer literate enough to get on the Internet and receive emails, you are good to go. The computer or device you are using must also have camera capabilities. The service is only available in B.C. and the company is out of Vancouver. There are no fees to pay as your MSP plan covers the cost of the visit. Medeo has 250 doctors registered with this program. You need only Google Medeo and register for the service online.

When you need to see a doctor, you sign in with your password and a care co-ordinator speaks with you and sets up an appointment. You can both see each other on the computer screen. When the time comes for the appointment, you sign in again five minutes before your scheduled virtual visit. The care co-ordinator greets you online and you are patched through to the doctor for your consultation.

Lab requisitions can be faxed directly to the lab here in Creston, and prescription refills are faxed to the pharmacy of your choice. Lab results are sent back to the doctor at Medeo, and if there are any abnormalities, you will be contacted by email and advised to go online for another appointment so the doctor may discuss any issues.

My husband was visiting with a doctor only 20 minutes from the time he asked for an appointment. I also have tried the service and was very impressed. My visit was scheduled three hours after my request.

Think of the time and money that could be saved by avoiding an emergency room visit!

Peggy Kaun

Creston