An airplane prepares to land at Pearson International Airport in Toronto, September 30, 2004. Canadians will soon have their say on the future of airline passenger rights with the Canadian Transportation Agency planning broad public consultations on new regulations. THE CANADIAN PRESS/Adrian Wyld

Transport watchdog fines four airlines $45,000 under new passenger bill of rights

Fines doled out by the Canadian Transportation Agency last week

Canada’s transport watchdog has slapped four of the country’s biggest airlines with $45,000 in fines for violating new passenger protection rules.

WestJet Airlines Ltd. was fined $17,500, Air Canada was fined $12,500, and Air Transat and Porter Airlines were fined $7,500 for breaching federal regulations.

Doled out by the Canadian Transportation Agency last week, the fines are the first under the country’s new passenger bill of rights, which came into effect July 15.

The rules state airlines must display a notice at the check-in desk, self-service kiosks and departure gate that passengers who are denied boarding or whose luggage is lost or damaged may be entitled to compensation.

READ MORE: Airline passengers to get cash for lost baggage, getting bumped in new bill of rights

The regulator says airlines failed to alert travellers to their rights ahead of several flights out of Halifax, Quebec City, Calgary and Edmonton between July 22 and Aug. 7.

Ottawa brought in the new rules to beef up compensation for passengers subjected to delayed flights and damaged luggage. They have been met with blowback from industry — which is challenging the regulations in court — as well as consumer advocates, who say they leave loopholes for airlines to sidestep penalties.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Creston RCMP calls include report of man fighting bear

Road conditions, family disputes and more for Creston RCMP from Jan. 9-16

Ktunaxa, supporters celebrate protection of Qat’muk and the Jumbo valley

Speeches, acknowledgements and ceremonies mark an emotional gathering in Cranbrook

Town of Creston purchases land for new fire hall

Referendum in October 2018 approved borrowing maximum $4.5M for Creston emergency services building

Creston high school photography students hosting show and silent auction

Nearly two dozen Prince Charles Secondary School students will have work in Jan. 24 show

Residents offer Town of Creston input on future of reservoir land

Former open water reservoirs north of Creston’s 23rd and 24th avenues currently closed to the public

Poll suggests some don’t think Canada should send troops to stop genocide

The findings are being released just before the 75th anniversary of the liberation of Auschwitz

B.C. woman crowned the fastest female marathon runner in Canadian history

Malindi Elmore ran an incredible 2:24:50 at the Houston Marathon

Alberta bulldog breeder ordered to give refund to B.C. buyer due to puppy’s behaviour

Tribunal ruled a verbal agreement to send a new dog superseded the written contract

UPDATED: Man dies in backcountry near Nelson’s Whitewater Ski Resort

The victim was found unresponsive in a tree well Friday

Cariboo Memorial Hospital on the mend after cold weather wreaks havoc

Burst pipes and water leaks cause three different incidents

Dog reunited with Tofino owner, months after being taken from beach

Shannon Boothman ‘ecstatic’ at pet’s return after a tip leads to social media search

Huawei exec’s extradition hearing begins in Canada

China’s foreign ministry complained the United States and Canada were violating Meng’s rights

Prince Harry: ‘Powerful media’ is why he’s stepping away

Prince Harry and Megan have stepped away from their royal commitments

Most Read