The B.C. government looks for feedback from drivers

The province is conducting a survey in order to improve travel in B.C.

The province is looking for feedback from drivers about their experience on B.C. highways in the hopes to improve travel for everyone.

The Ministry of Transportation and Infrastructure has launched the 2019 annual ‘Customer Satisfaction Survey’ which has been conducted for the last 16 years to gain information on road conditions, transportation projects, DriveBC highway information, commercial vehicle safety and enforcement.

READ MORE: Cities can’t block ride-hailing, transportation minister tells Surrey Board of Trade

The survey also invites members of the public to share their experiences of how they were treated by employees, the response times to questions and concerns, and their general satisfaction levels with services.

The survey is available online and will be offered in-person at some locations, including select rest areas, inland ferry terminals and public places along B.C. highways. The survey will be available until Sept. 3, 2019.

READ MORE: Westside Road improving, but still among worst roads in province

The data collected will be analyzed to gain perspective on how the ministry is doing in specific service and geographic areas and to assist staff on how to improve these services throughout the province.

All information given in the survey will be kept confidential.


@LarynGilmour
laryn.gilmour@blackpress.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Creston farmer feature: Sunshine Valley Farms

Known for their organic eggs, the farm began selling free-range eggs in July

Creston after-school program in jeopardy

The Grizzly Bear Out of School Care program would have around 23 children registered in past years, but due to COVID-19, it’s been limited to 16 youth — the number required in order for the program to continue

A word from the new editor

Aaron Hemens is editor for the Creston Valley Advance

Creston’s second annual 7th Siding Film Festival to return next week

Organizers opened their doors to international filmmakers, resulting in 1,000 entries from around the world

Creston police report: Aug. 3 to 10

Local RCMP received 106 calls for assistance

B.C. records new COVID-19 death, 85 more cases; Horgan calls on celebrity help

This brings the total number of active confirmed cases to 531 across the province

Horvat scores 2 as Vancouver Canucks beat Blues 5-2 in NHL playoff opener

Game 2 in best-of-seven series goes Friday night

Teachers to get 2 extra days to prepare for students’ return, now set for Sept. 10

Students will first start with orientation and learn rules of COVID-19 classroom policies

High-volume littering at Cape Scott draws ire from hiking groups

Popular Vancouver Island hiking spot not closing, but frustration about crowding grows

SFU to drop ‘Clan’ varsity team name

The ‘Clan’ name is shortened from ‘Clansmen,’ and was introduced roughly 55 years ago

New Tory leader must build a strong team in Commons and for the campaign: Scheer

Scheer marked his final day in the House of Commons today as leader of the Opposition

B.C. to hire 500 more COVID-19 contact tracers ahead of fall

Contract tracers add an ‘extra layer’ in the fight against the novel coronavirus

Feds commit $305M in additional funds for Indigenous communities during COVID-19

Money can be used to battle food insecurity and support children and mental health

We were a bit tone deaf: Hobo Cannabis renamed Dutch Love after backlash

Hobo Cannabis has various locations in Vancouver, Kelowna and Ottawa

Most Read