Anne-Marie Hutchins of Chilliwack with her daughter Emma and son Jayden. (Submitted)

Anne-Marie Hutchins of Chilliwack with her daughter Emma and son Jayden. (Submitted)

Family of woman who died after visit to Chilliwack COVID test site wants change

Anne-Marie Hutchins’ sister said she was sent home despite chest pain and a history of tachycardia

When Anne-Marie Hutchins went to the COVID-19 testing site in Chilliwack on Aug. 25, 2020, she knew she was sick but she didn’t know how sick or what exactly was wrong.

What she did not have was COVID-19. But the acute chest pain she was experiencing and reported, along with her history of tachycardia, is something her sister Christine Hutchins says was overlooked.

Screening staff recommended no further medical assessment and the 46-year-old was sent home to self-isolate.

Her spouse took her to Chilliwack General Hospital the next day, Aug. 26, at 1:45 p.m. She died at 9:01 p.m. of a heart attack due to coronary artery disease.

“The fact that she was having chest pain should have been a reason to direct her to urgent care,” Christine told The Progress on Wednesday (April 28). “It is very likely that further assessment of her vitals, if they have been taken at the COVID-19 assessment centre, would have confirmed this. She could have arrived at the hospital more than 24 hours earlier than she did, and this could have saved her life.”

Anne-Marie Hutchins COVID-19 screening form from Aug. 25 2020. (Submitted)

Since Anne-Marie’s death, Christine and her mother Chris Race have gone back and forth with Fraser Health questioning their practices at the COVID testing sites. On a mission to make changes, they sent a letter to 90 individuals or medical centres, including the Provincial Health Services Authority (PHSA), the BC Centre for Disease Control, Patient Care Quality Offices (PCQO), Members of Parliament, public health officer Dr. Bonnie Henry and Health Minister Adrian Dix.

All responses they received referred them to the PCQO for Fraser Health. The PCQO did not provide a written response within the promised 40 business days, only responding in a letter on March 12, 2021.

“Fraser Health’s response provides justification as to why they do not believe she needed to be referred to urgent care or to be assessed further,” she said. “Instead they are justifying reasons why they did not. It’s just baffling to me. It’s so disheartening.”

Christine said the PCQO did not identify immediate medical distress, which she says means the chest pain and history of tachycardia were overlooked.

In part, where Christine and the PCQO disagree is with the purpose is of a COVID-19 testing site. In a letter signed by PCQO-Fraser Health managing consultant Tasleem Juma and patient care quality officer Laura Briard, it was explained that the purpose of the COVID test sites was to swab members of the public who suspected they may have been exposed to the virus.

“The site was not an assessment-based clinic such as an urgent primary care centre, an emergency department, or a family doctor’s office.”

Those with physical distress, they concede, are to be directed to the emergency department. But it’s here where Christine disagrees with the assessment, or lack thereof, done on Anne-Marie that day.

“Even though she said she had chest pain, it’s like they didn’t take that seriously.”

Fraser Health has since edited its COVID-19 testing web pages to note that anyone experiencing certain serious symptoms such as severe difficulty breathing or severe chest pain should call 911 or go to emergency.

Christine says this advice online goes against the actions of the frontline staff on Aug. 25, 2020.

“This is contradictory to the point that Fraser Health is not admitting that an error was made and that Anne-Marie should have been referred to emergency.

“Fraser Health is not taking any accountability.”

Christine said her main objective going through the process of making formal complaints and, now, going to the media, is to prevent what happened to Anne-Marie happening to others.

“First and foremost, our intent to reach out is to build public awareness. By sharing our story, we hope to inform the public to advocate for their own health,” she said. “It is very important to emphasize that we should not begin with the assumption that we have COVID-19. We should be going to a doctor or emergency to be assessed, not to a COVID-19 testing site.

“Fraser Health did not send a patient who had chest pain to emergency and is not taking any accountability for their actions.”

Anne-Marie worked for many years as a records analyst for the Abbotsford Police Department.

RELATED: COVID-19 testing site to open at Chilliwack Health Unit starting Monday

RELATED: COVID-19 testing lineup wraps around block in Chilliwack


Do you have something to add to this story, or something else we should report on? Email:
editor@theprogress.com

@PeeJayAitch
Like us on Facebook and follow us on Twitter.

Just Posted

An artist’s rendering of the new emergency services building. (Photo submitted by Town of Creston)
Creston’s town council provides update on future emergency services building

Construction on the facility is expected to be complete in spring 2022

North Okanagan business Hytec Kohler set up a COVID-19 vaccination clinic at the Spallumcheen plant Friday, May 14. (Jennifer Smith - Morning Star)
More than half of eligible adults in Interior Health vaccinated

Over 365,000 vaccine doses have been administered throughout the Interior Health region

New Border Bruins owner Dr. Mark Szynkaruk reps team colours with his young sons and wife Tracey. Photo courtesy of the Grand Forks Border Bruins
KIJHL’s Border Bruins sold to Grand Forks doctor

The league announced the sale Friday, May 14

You can help pollinators on their quest by planting native species in your garden. (Pixabay)
E-Tips: Hello from the Creston Climate Action Society

Welcome to the first official E-Tips column

On April 27, town officials gathered at 1505 Cook Street to break ground at the site for the new emergency services building. From left to right: Councillor Arnold DeBoon, Mayor Ron Toyota, Councillor Joanna Wilson, Assistant Fire Chief Laura Dodman, Councillor Jen Comer, and Councillor Jim Elford. (Photo by Kelsey Yates)
Breaking ground for the new Creston Emergency Services Building

On April 27, town officials gathered at the construction site with shovels ceremoniously in hand

Daily confirmed COVID-19 cases reported to B.C. public health, seven-day rolling average in white, to May 12, 2021. (B.C. Centre for Disease Control)
B.C. preparing ‘Restart 2.0’ from COVID-19 as June approaches

Daily infections fall below 500 Friday, down to 387 in hospital

Poached trees that were taken recently on Vancouver Island in the Mount Prevost area near Cowichan, B.C. are shown on Sunday, May 10, 2021. Big trees, small trees, dead trees, softwoods and hardwoods have all become valuable targets of tree poachers in British Columbia as timber prices hit record levels. THE CANADIAN PRESS/Jen Osborne.
Tree poaching from public forests increasing in B.C. as lumber hits record prices

Prices for B.C. softwood lumber reached $1,600 for 1,000 board feet compared with about $300 a year ago

The warm weather means time for a camping trip, or at least an excursion into nature. How much do you know about camps and camping-related facts? (John Arendt - Summerland Review)
QUIZ: Are you ready to go camping?

How many camp and camping-related questions can you answer?

On Friday, May 14 at Meadow Gardens Golf Club in Pitt Meadows, Michael Caan joined a very elite club of golfers who have shot under 60 (Instagram)
Crowds at English Bay were blasted with a large beam of light from an RCMP Air-1 helicopter on Friday, May 14. THE CANADIAN PRESS/Marc Grandmaison
Police enlist RCMP helicopter to disperse thousands crowded on Vancouver beach

On Friday night, police were witness to ‘several thousand people staying well into the evening’

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

People shop in Chinatown in Vancouver on Friday, February 5, 2021. THE CANADIAN PRESS/Jonathan Hayward
Vancouver community leaders call for action following 717% rise in anti-Asian hate crimes

‘The alarming rise of anti-Asian hate in Canada and south of the border shows Asians have not been fully accepted in North America,’ says Carol Lee

Sinikka Gay Elliott was reported missing on Salt Spring Island on Wednesday, May 12. (Courtesty Salt Spring RCMP)
Body of UBC professor found on Salt Spring Island, no foul play suspected

Sinikka Elliott taught sociology at the university

The first Black judge named to the BC Supreme Court, Selwyn Romilly, was handcuffed at 9:15 a.m. May 14 while walking along the seawall. (YouTube/Screen grab)
Police apologize after wrongly arresting B.C.’s first Black Supreme Court Justice

At 81 years old, the retired judge was handcuffed in public while out for a walk Friday morning

Most Read