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Empowering the citizen patient: caregiving and caregiver resources

Part two of 10 on a series of columns about navigating local health care
Dr. Smith’s neighbour Jim enjoying a cob of corn with his mother Audrey. Photo: Submitted

In this second article of our 10-part “Empowering the Citizen Patient” series, Dr. Mindy Smith, retired family physician and active member of the Kootenay Boundary Patient Advisory Committee, shares her expertise. Focusing on caregivers, Dr. Smith offers practical tips and resources to help support their loved ones and themselves. Join us as we continue our journey to empower both patients and those who care for them.

At some point in our lives, we all take on the role of being a caregiver — whether it’s for a child, a partner with a temporary illness, a friend with cancer, or for an aging parent.

Statistics Canada reports that in 2022, 52 per cent of women and 42 per cent of men provided some form of care such as meal preparation, personal care, or helping with medical treatments for children and/or care-dependent adults. Caring for someone we love is a profound way to connect with and support them, but it can also be challenging. A good friend recently confided to me, “As Mom started deteriorating mentally, it got to be too much for me to handle.” This heartfelt admission captures the complex emotions of caregiving: a role filled with love, sacrifice and, admittedly, a fair share of stress.

Fortunately in B.C. there are many agencies that offer guidance and help. You’ll find some great resources listed on B.C.’s Home Care webpage that include home and community care; assistive devices; and Retirement, Nursing and Care Homes.

First Nations Health Authority has a page of awesome resources dedicated to Elders and their caregivers at Family Caregivers of BC is a non-profit organization that provides resources to navigate the healthcare system, as well as direct support through coaching and support groups. Visit or call their support line: 1-877-520-3267.

If your friend or loved one is dying, I’d encourage you to seek end-of-life care and palliative care services (visit and search for end-of-life and palliative care services). My neighbour told me, “Using these services, we were able to access home nursing and hospice care for our mother’s final days. I trusted the nurses who were both kind and experienced.”

He also noted that important equipment included a recliner chair, bathtub chair lift, and their border collie whose visits were a great delight for everyone!

All adults should think about what they want for their care if they get really sick or hurt and can’t make decisions themselves. In the medical world, this is called Advance Care Planning and it covers the person’s care goals, what they want to happen at the end of their life, and lets them appoint someone to make decisions for them.

Visit and the Ministry of Health’s end-of-life care section for resources and straightforward guides (a full list of resources can be found at The tools available on these sites provide clear steps to help create a thoughtful and comprehensive care plan. They also provide links to the legal documents needed for appointing a representative to make decisions for someone in the event of future incapability. This can be crucial, for instance, when you need to access funds from the care recipient’s account to pay their bills.

Balancing work and financial matters while caring for a loved one can often add stress for everyone. If employed, you might qualify for financial support for caring for someone critically ill or at life’s end. Check eligibility and application details at Canada’s Employment Insurance caregiving benefits ( For additional help, visit for a list of community agencies offering resources to ease caregiving pressures.

For some people, there is a personal and intimate side of caregiving that makes it difficult to ask for help. Family and friends are often willing to assist, but may be unsure of the specific needs or how best to offer support. For those wanting to help, suggesting specific things like grocery shopping, afternoon visits, and/or providing meals may be the most effective way to help. Being homebound, for both the involved person and their caregiver, can also be very isolating, so arranging phone or video calls is another way to help them stay connected and provide support.

Finally, as a doctor who has seen many patients in the caregiver role, and as a caregiver myself, expressing how stressful it is can be difficult. It’s like there’s an unwritten rule that says you should keep your struggles to yourself because the person you’re helping is dealing with a lot more. But the truth is, admitting we’re having a tough time allows us to seek the support we need to continue providing care with compassion and strength. Eating healthy food regularly, taking time out, resting, and exercising daily are vital ingredients, as is having a friend or family member you can talk with openly about both the rewards and the challenges you are experiencing.

Reflecting on this, my neighbour shared, “My life was on hold for 16 months, but it was a meaningful experience and an opportunity to pay back in a small way to a person who had spent her life helping others.”

For more information and to subscribe to the Empowering the Citizen Patient series, visit

Mindy Smith, MD, MS is a retired family physician, teacher and researcher and member of the Kootenay Boundary Patient Advisory Committee and Community group.

READ MORE: Empowering the citizen patient: Tips for taking the reins on medications